Effective Date: 7/2/2025

1. Eligibility for Refunds

We offer refunds under the following conditions:

✅ Course Not Accessed – If you purchased a course but have not accessed any content, you may request a refund within 7 days of purchase.
✅ Technical Issues – If you experience technical difficulties that prevent you from accessing the course and our support team is unable to resolve the issue, you may be eligible for a refund.
✅ Duplicate Payments – If you were charged twice for the same course, we will process a refund for the duplicate transaction.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

❌ If more than 7 days have passed since the purchase.
❌ If the course has been partially or fully accessed.
❌ If a refund request is made due to change of mind or personal preference.
❌ If the purchase was made during a discounted or promotional offer, unless otherwise stated.
❌ If the refund request is due to lack of personal effort to complete the course.

3. How to Request a Refund

To request a refund, please follow these steps:

1️⃣ Email us at [support@asdigitalacademy.com] with your order details.
2️⃣ Mention the reason for the refund request and provide any necessary proof (e.g., payment receipt, screenshots).
3️⃣ Our team will review your request within 5-7 business days and notify you of the outcome.

4. Refund Processing Time

Approved refunds will be processed within 5-10 business days.

The refund will be credited to the original payment method used during purchase.

Processing times may vary depending on your bank or payment provider.

5. Changes to This Policy

ASdigitalacademy reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately and posted on this page.

For further questions, please contact us at [support@asdigitalacademy.com].